Customer queue management

Plymouth business owners, please follow the guidance below wherever possible:

  • All businesses should take responsibility for outdoor queuing
  • Do not allow your queue to encroach on another business
  • Queues should run parallel to your building to allow maximum space for pedestrians
  • Queues can extend into side streets where this will not obstruct pedestrian flow
  • Any pavement markings must be temporary and easy to remove. We have a limited supply of floor stickers.
  • Where possible, larger stores should have separate entry or exit doors

For more information on how to reopen your business safely, please view our Business Information Pack here.

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